FAQs
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Yes, much of the work I do is made to order. If you've seen something on the website that sold out, or you like but you want in a different colour, size, texture, metal or gemstone please let me know.
Check out some of the work in my Custom Orders Pages.
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I can usually send ‘Ready to Send’ items the next working day by Royal Mail Special Delivery.
Please see the Delivery & Returns page for more information. -
All orders will sent using an insured shipping service.
Please see Delivery & Returns for details.
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Yes, if you’re ordering a gift and want a note added to you parcel, just send me your message and I'll print it out for you to include in the parcel.
All orders come with a free gift box too. -
Sorry I don’t take on repair or alteration work of pieces I haven’t made myself, my Grandmother, a jeweller, told me not to (if I did take on repairs I'd probably spend half my time doing that and not making my own things, which would make me sad!).
If you're a Cambridgeshire local, you could try:
14 Chequers Ct, Huntingdon PE29 3LJ
73 Bridge Street, Cambridge, CB2 1UR
If a piece I’ve made myself needs fixing I’ll do my best to repair it, please get in touch to discuss it.
Jewellery by its nature occasionally gets damaged or will need adjusting.
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When ordering through this site the payment options are PayPal and Stripe (both are secure payment methods and accept all major credit and debit cards).
Direct bank transfers are fine as well, please message me if you prefer to pay this way. -
Have a look at the Sizing Guide here.
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Yes, I can arrange for most pieces to be engraved.
Let me know what you have in mind and I’ll get back to you with options and a price bracket. -
Yes, I’m happy to work in gold (but not platinum at the moment).
Whenever possible I use recycled or fair mind gold and silver. See my Ethics statement for more information. -
The precious gemstones I work with are sourced from a few trusted dealers who sell only responsibly sourced stones.
See my Ethics Statement for more information.
Some of the semi-precious stones I have were bought while travelling in India many years ago. I also inherited a lovely collection of stones from my Grandmother. -
Silver and gold will often tarnish over time. A rub with a soft silver polishing cloth is usually all it takes to restore the shine. For a deeper clean use an old soft toothbrush and a little washing up liquid.
Take extra care with softer semi-precious gemstones (especially opals, amber) don't get them too hot and keep them away from any harsh chemicals, same goes for enamel - although very hard enamel is essentially glass and will crack if put under too much pressure.
Silver and gold items are not indestructible. They can easily dent and get scuffed if not looked after, it's always best to remove rings when working with your hands, gardening, washing-up etc - Some items of jewellery are not suitable for everyday wear.